Help

At Flippzy, your safety and peace of mind are our top priorities. Our goal is to make buying and selling not only fun and rewarding but also secure and trustworthy.

1. Safety Guidelines for Sellers

• ✅ List only items you own legally – prohibited, illegal, or counterfeit items are strictly forbidden.
• 📸 Provide accurate descriptions and photos – no misleading or stock images.
• 💬 Keep communication in-app – avoid sharing phone numbers, emails, or other personal details.
• 👥 Meet buyers in public, safe places – well-lit areas or designated exchange points are best.
• 💵 Accept secure payment methods – avoid overpayments, wire transfers, or outside transactions.
• ⚠️ Trust your instincts – if a buyer seems suspicious, pause the sale and report them.

2. Safety Guidelines for Buyers

• 🔎 Check item details carefully – read descriptions and view all photos before paying.
• 🚫 Avoid deals that sound too good to be true – scams often disguise themselves as “amazing deals.”
• 👥 Meet sellers in safe locations – public, well-lit areas are safest.
• 💬 Keep communication in-app – avoid sharing personal information.
• 💳 Use secure payment methods only – never pay outside the platform without verification.
• 📦 Inspect the item before completing payment – ensure it matches the listing.

3. Reporting Suspicious Activity

• Use the “Report” button on listings or profiles.
• Include all relevant details and screenshots.
• Our team will review and take appropriate action quickly.

4. Community Guidelines

• Treat others politely and respectfully.
• Avoid harassment, discrimination, or offensive behavior.
• Follow Flippzy’s listing rules and safety policies.

5. Tips for a Safe Flippzy Experience

• Meet in busy, public areas like cafes, libraries, or shopping centers.
• Bring a friend when meeting strangers for high-value items.
• Use secure payment options whenever possible.
• Keep your personal information private.
• Check user reviews and ratings before buying or selling.

6. Need Help?

• Email: safety@flippzy.com
• Submit a report via your Flippzy app or website

Remember: Every flip counts, and safety counts even more. Together, we can make Flippzy fun, fair, and secure for everyone.